Customer Case Study Film at Gatwick Airport
Teams Software wanted to show how Gatwick Airport manages asbestos across its estate using its software. We filmed on site at Gatwick with the airport's asbestos coordinator and built the film around his account.
Teams SoftwareA Software Story Told by the Customer
Asbestos management software is hard to show on screen. A customer explaining what changed is more convincing than any product demo.
Airport access
Filming at Gatwick meant working around security, escorts and an operational airport.
Making software visual
The film needed to show the estate the software manages, not just a screen.
A natural interview
The interviewee is an asbestos coordinator, not a presenter. The interview had to feel relaxed and genuine.
An On-Site Interview With the Estate Behind It
We built the film around one interview and filmed the airport around it, so every point is backed by what the viewer sees.
The interview
Gatwick's asbestos coordinator explains the problem, why the airport chose Teams and what it has changed day to day.
The estate
Footage of terminals, airside areas, plant rooms and the register being used on a tablet.
Captions throughout
Every line is captioned so the film works on LinkedIn and in presentations without sound.
A Customer Making the Case
Teams Software has a film where a major customer explains the value of the product in his own words.
Weekly saving on film
The customer says the system saves him around ten hours of admin a week.
A recognisable name
A Gatwick Airport case study gives Teams Software credibility with other large estates.
Captioned for social
The film can be shared on LinkedIn and watched in full with the sound off.
Useful lessons for businesses
Let customers sell it
A customer describing results is more convincing than the supplier.
Show the setting
Filming the estate makes a software story concrete.
Find the number
One clear figure, like hours saved, gives the film something to hang on.
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